Global Entry Program: Faster Immigration, US Customs,
and Passport Control for Frequent Travelers
Similar to the former INSPASS (which is no longer available), the Global Entry Trusted Traveler Program (introduced in mid- 2008 and managed by U.S. Customs and Border Protection) allows pre-approved, low-risk travelers to proceed faster through US immigration, US Customs, and Passport Control. Although this program is intended for “frequent travelers” who make several international trips per year, there is no minimum number of trips you must make in order to qualify and begin entering the US faster.
- Avoid the passport control line and go to the Global Entry Kiosk
- Insert passport
- Provide fingerprints
- Answer declaration questions
- Take receipt to the expedited exit
At US entry, a participating member of the Global Entry Program avoids the immigration passport control lines and goes to a Global Entry kiosk, presents a machine-readable U.S. passport or Green Card (permanent resident card), submits fingerprints for biometric verification, and makes a US Customs declaration on the kiosk’s touch-screen (US Customs declaration questions are presented on the kiosk, so there is no need to complete the paper Customs Declaration Form, CBP 6059B, before arrival). Automated enforcement checks are made, and the frequent traveler is issued a transaction receipt and directed to baggage claim and the exit, unless chosen for a selective or random secondary referral. If bringing items that must be declared, after completion of the kiosk transaction, the member will be directed to see a CBP officer.
Although pre-approved for the program and determined to be low risk, members of Global Entry may be examined at any time when entering the United States, and Global Entry has a zero tolerance policy for violations. If a Global Entry member violates any of the terms and conditions, CBP officers will take appropriate enforcement action and will cancel the person's membership privileges.
- Bypass the traditional passport control line
- No need to complete a paper US Customs declaration form
- Expedited exit process
- Mutual benefits with other countries
- Conveniently located at airports throughout the US
- Cross the US border with a minimum of US Customs and immigration questioning
- Although intended for frequent travelers, there is no minimum number of trips that must be completed
Am I Eligible for the Global Entry Program?
To be eligible for the Global Entry Program, you must be 14 years of age or older, a U.S. citizen, U.S. national, U.S. Green Card holder (lawful permanent residents), or a citizen of certain other countries.
Applicants 14-17 years of age must have consent of a parent or legal guardian. If enrolled parents are traveling with children under 14 and clearing as a family, they may not use the kiosk and must clear using the regular passport control process.
Individuals may NOT qualify if they:
- Are inadmissible to the United States under applicable immigration laws;
- Provide false or incomplete information on their application;
- Have been convicted of a criminal offense in any country;
- Have been found in violation of US Customs or immigration laws; or
- Fail to meet other Global Entry requirements.
How Do I Apply for the Global Entry Program?
Travelers must be pre-approved before they can participate in the Global Entry Program. Applications must be completed and submitted online through the Global Online Enrollment System (GOES). A non-refundable $100 fee will be collected before the submission of the application. NEXUS and SENTRI members may activate membership in Global Entry at no additional fee.
All applicants will undergo a rigorous background check, and qualified applicants are required to come to a Global Entry Enrollment Center for an interview with a U.S. Customs and Border Protection officer before they are enrolled. When you arrive for your interview, a CBP officer will review your application, interview you to determine your eligibility, take your photo, and collect biometric information. You must provide a valid machine readable passport and one other form of identification such as a driver’s license or identification card. If you are a permanent resident of the U.S., you must provide your machine-readable Green Card (permanent resident card) and one other form of identification that supports your residency claim.
How Do I Appeal if I am Denied into the Global Entry Program?
If you are denied into the Global Entry Program, you will be provided information in writing detailing the reason for this action. The letter will also contain guidance on how to seek additional information.
- If you feel the decision was based upon inaccurate information, you may contact the local Global Entry Enrollment Center to schedule an appointment to speak with a supervisor.
- You may also write to the CBP Trusted Traveler Ombudsman at:
US Customs and Border Protection
P.O. Box 946
Williston, VT 05495
Attention: CBP Ombudsman
When contacting the Global Entry Enrollment Centers or the Trusted Traveler Ombudsman, you should provide supporting information that demonstrates the denial or revocation was based on inaccurate information. Having a criminal record or past violation of CBP laws/regulations/policies may render you ineligible for participation.
- You may also contact the DHS Travelers Redress Inquiry Program (DHS TRIP).
Consistent with privacy law and national security considerations, DHS and CBP may not reveal the specific reason for an applicant’s denial in either the initial notification or the redress process depending on the circumstances of a particular case. However, you have a right to view records that CBP may have on you. You may seek copies pursuant to the Freedom of Information Act (FOIA), by writing to:
U.S. Customs and Border Protection
1300 Pennsylvania Ave., NW,
Attn: Mint Annex Building, FOIA Division
Washington, D.C. 20229
You should not use the FOIA address to seek an appeal, explanation or review of your application. This address should only be used to request copies of the information CBP may have on file.
CBP often relies on data from other agencies (i.e. Immigration and Customs Enforcement, Federal Bureau of Investigations, Drug Enforcement Agency) and your denial or revocation may have been based upon those records. In order to view records that may be on file with another agency, you will need to contact them directly.
- Boston-Logan International Airport (BOS)
- Chicago O’Hare International Airport (ORD)
- Dallas/Ft. Worth International Airport (DFW)
- Detroit Metropolitan Airport (DTW)
- Ft. Lauderdale Hollywood International Airport (FLL)
- George Bush Intercontinental Airport, Houston (IAH)
- Hartsfield-Jackson Atlanta International Airport (ATL)
- Honolulu International Airport (HNL)
- John F. Kennedy International Airport (JFK)
- McCarran International Airport, Las Vegas (LAS)
- Los Angeles International Airport (LAX)
- Miami International Airport (MIA)
- Newark Liberty International Airport (EWR)
- Orlando International Airport (MCO)
- Philadelphia International Airport (PHL)
- San Francisco International Airport (SFO)
- San Juan-Luis Múñoz Marin International Airport (SJU)
- Orlando-Sanford International Airport (SFB)
- Seattle-Tacoma International Airport-SeaTac (SEA)
- Washington-Dulles International Airport (IAD)
- Have a specific question? To help you find an answer quickly, we have placed "Ask a Visa & Immigration Lawyer" boxes on this page. Simply type a question in any of the boxes to receive a response online from a visa and immigration lawyer.
- For more information, contact your nearest Global Entry Enrollment Center (that page includes phone numbers and hours of operation).